Service Advisor

Are you a natural when it comes to speaking with people over the telephone? Do you have a flair for email writing? Do you want to become part of a multi-million pound organisation? Wilson Recruitment Ltd are currently seeking a Service Advisor for their client based in Wellingborough (NN8) to deliver excellence in customer service.
Salary c.£24’000 per annum + bonus + benefits
The role:
• Working in a busy office, you’ll be responding to emails and answering phone calls from customers who require their commercial vehicles repairing or serviced.
• You’ll be required to work part of a rota with your team, hours will be 07:00-16:00, 08:00-17:00 and 09:00-18:00.
• Saturday’s are 1 in every 4 weeks, hours being 08:00-12:00.
• You will be checking in vehicles, arranging collection, providing cost estimates and producing invoices for your customers.
• You will explain all works carried out on vehicles to your customers.
• You will be responsible for logging all data for each individual customer on the companies CRM system.
• There may be additional general administrative duties also.
The candidate:
• May have some experience working within an automotive setting (desirable).
• Will have a positive can-do attitude, be well mannered and customer focused.
• Shall have some basic knowledge of service, parts, and commercial vehicles.
• Should be well adverse on applications such as MS Office, ADP, CDK and/or Kerridge (desirable).
Benefits:
• Lucrative basic salary plus bonus c.£4’000 per annum.
• Sociable hours, free tea / coffee, friendly working atmosphere.
• Full training provided, opportunities for career progression.
Employee feedback:
• “an evolving company”
• “a great place to work”
• “decent package and sociable working hours”
Contact me now for a confidential chat about this role.

Thanks for reading,
Cheryl Wilson
Sales Manager
Wilson Recruitment Ltd, 12 Queensbridge, Northampton, NN4 7BF
E: cwilson@wilsonrecruitment.co.uk
T: 01604 808 555

Rate of Pay

£24,000.00 – £28,000.00 per hour

Job ID – CUSTSERVWBORO

  • Temporary

Job Spec

Reference CUSTSERVWBORO
Job Type Temporary
Sector Customer Support/Client Care
Location Wellingborough,Northamptonshire,UK,NN8
Salary £24,000.00 - £28,000.00 per hour
Contact Lucie Campbell
Phone 01604 808 555
Email lcampbell@wilsonrecruitment.co.uk
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